The access / the use of www.electroarges.ro website implies your consent to the terms and conditions below and compels you to the compliance.
Information about the products / services offered by Electroarges S.A.
These pages are an overview of products and services, prices, colors and product descriptions that can be modified / updated at any time without this assume responsibility for the company.
Product prices can be up-dated daily. The price displayed is the product price ordered from the date of placing the order.
For the information on rates and / or availability of products / services, we are available in the Contact section of the website.
Orders, payments and delivery modes
All prices listed are in RON and include VAT + green tax stamp.
Prices do not include shipping charges, these beeing noted on separate invoice and paid in full by the Client.
The invoice is issued under the laws in force in Romania and is transmitted along with the ordered products at the delivery address.
The payment may be by cash or by bank transfer at the shipment to the accounts indicated by Electroarges S.A., by issuing proforma invoice.
Delivery times are communicated to place orders and may be different for certain products, depending on the amount requested, current stock and / or production time.
Any order made on site www.electroarges.ro is considered a contract between the Client and Electroarges S.A. and should be honored by both parties. The Company assumes execution / delivery of ordered products and services, while the customer honor the order payment confirmation.
The transport of the ordered products can be:
1. By own courier (depending on the required quantity and destination of products)
2. By courier service companies meanted to do this (the responsibility for the safe transport of the products ordered and shipped through this way is the responsibility of the the carrier).
3. By Romanian Post (the responsibility for the safe transport of the products ordered and shipped through this way is the responsibility of the carrier).
4. Collected at the headquarters Electroarges S.A.
All the products purchased online from the website www.electroarges.ro can be returned within 15 days.
The term derives from entering the physical possession of the goods by the Client.
All products which must be returned have to be in the same condition in which client took possession of them. We do not accept the products for which you have conducted unauthorized interventions or have been damaged in any form (traces of wear / use excessive scratches, flaws, bumps, shocks mechanical or electrical).
Also it is not allowed to return the products that are not accompanied by all accessories, documents (original warranty card, user manual and other documents were delivered in the product) and original packaging.
The customized products on demand according to the order made by the customer are exempted from the right of return / withdrawal.
If at the receipt of the product / products is missing an accessory or documents, the customer must notify the manufacturer, via email or telephone, in 24 hours to resolve the problem.
Electroarges S.A. is not responsible for the lack of accessories in the package if it was opened before the reception Customer broken or damaged during transport.
It is the responsibility of the customer to check the condition of the package, transport by mail or courier, having the possibility to reject the merchandise if you notice those mentioned above. In this case the client has to announce as soon as the problem to the manufacturer.
If all criteria for the return are met, Electroarges S.A. will refund the product / products, by cash or bank account, depending on the method used at purchase.
The return shipping cost is supported entirely by the Client.
The warranty of the products
All the products sold and delivered by Electroarges S.A. benefits of warranty certificates as required by law.
If the product / the products purchased under the brand Argis fails within the warranty period, the Customer must convey your product / service products to manufacturers, who will take full responsibility to solve warranty, the repair being provided by it.